Group S Racing™ Shipping & Fulfillment Policy
Last Updated: 2026
Group S Racing™ coordinates rewards, prizes, and merchandise within the Group S ecosystem. Because many rewards are fulfilled through Title partners or third-party vendors, shipping terms may vary.
Please review the information below.
1. Reward Fulfillment Structure
Prizes, giveaways, gift cards, and merchandise may be fulfilled through:
-
Motorsport Title partners
-
Sponsors
-
Third-party vendors
-
Digital delivery systems
Group S Racing™ may coordinate fulfillment but does not always directly ship physical items.
Delivery timelines and packaging standards are determined by the fulfillment provider.
2. Digital Rewards
Many rewards (including gift cards or digital incentives) may be delivered electronically.
Digital rewards:
-
Are sent to the email provided on your Group S account
-
Must be redeemed according to the issuing brand’s policies
-
Are not replaceable if delivered successfully to the provided email
Users are responsible for ensuring their contact information is accurate.
3. Physical Shipping
If a reward includes physical merchandise:
-
Shipping times vary depending on the sponsor or fulfillment partner
-
Tracking information may be provided when available
-
Delivery timelines are estimates only
Once a package is transferred to the shipping carrier, Group S Racing™ is not responsible for:
-
Carrier delays
-
Lost packages
-
Damaged goods
-
Customs or import issues
We will assist in communication where possible but cannot guarantee carrier outcomes.
4. Address Accuracy
Participants are responsible for providing accurate shipping information.
Group S Racing™ is not responsible for:
-
Incorrect addresses
-
Failed delivery attempts
-
Returned shipments due to inaccurate information
Reshipment may require additional verification or shipping fees.
5. International Shipping
Some rewards may not be eligible for international shipping.
Restrictions depend on:
-
Sponsor policies
-
Carrier limitations
-
Local customs regulations
Recipients are responsible for:
-
Customs fees
-
Import duties
-
Local taxes
Group S Racing™ does not cover international customs charges unless explicitly stated.
6. Lost or Damaged Items
If an item is lost or damaged:
-
Claims should first be directed to the shipping carrier or issuing sponsor
-
Group S Racing™ may assist in coordination but does not guarantee replacement
Replacement decisions are made at the discretion of the sponsor or fulfillment provider.
7. Reward Eligibility & Verification
All shipments are subject to:
-
Verified participation
-
Compliance with event rules
-
Accurate reporting by hosts
Group S Racing™ reserves the right to withhold shipment in cases of:
-
Fraud
-
Rule violations
-
Incomplete eligibility verification
8. No Cash Substitutions
Physical rewards are not redeemable for cash unless explicitly stated.
Gift cards and sponsor-issued incentives are subject to the issuing brand’s terms and conditions.
9. Contact
For shipping-related inquiries: